Refund policy

In addition to the following, please see our full set of Terms and Conditions.

For purchases made through our website (only), our return policy lasts for 14 days (inclusive) after the customers confirmed receipt of delivery of the goods.

We require you to notify us in advance of your intended return and the goods must be returned to ourselves and signed for within 14 days of their recorded receipt for their delivery to yourself.

If 14 days have expired since your receipt of the goods and the goods are not received by ourselves, then unfortunately we will not be in a position to offer you a refund or an exchange.

To be eligible for a return, your goods must be unworn/unused and presented to us in the same condition in which you received them; they must also be in their original case and all the relevant documents pertaining to the purchase of the piece must be returned to us within the same delivery.

Any items returned to us and not in their original condition, damaged or missing any part or parts, for whatever reason, will not be accepted by us for a refund or an exchange.

Also any goods which are returned to us with evidence of subsequent alterations or repairs will not be accepted for a refund or an exchange.

Please also see the terms as agreed and outlined on your purchase invoice.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item/s. We will subsequently notify you of our approval of a refund or if applicable, our reason for a rejection. If approved, your refund will be processed, and a credit will automatically be applied to your credit/debit card or to your original payment method, within 14 days.